Paid Service and Refund Policy Terms of Use

Article 1 (Purpose)

The purpose of these terms and conditions is to stipulate rights/duties and other responsibilities between the company and users in using the paid service provided by E-Exhibition Co., Ltd. (hereinafter referred to as the “company”).

Article 2 (Definition of Terms)

• ①
  • “User” means a customer who agrees to these terms and conditions and uses the paid service provided by the company.
  • “Paid service” means a service that a member can use after purchasing for a fee through the payment method provided by the company.
  • “Purchase” means the purchase of paid services in units of a certain amount through the payment method provided by the company.
  • “Refund” means that the company returns the amount purchased for paid services through credit card, paypal, wechat etc., which are the payment methods provided by the company cancels the approval of the payment.
• ②
  • Matters other than the terms defined in Article 2, Paragraph 1 shall be subject to the “E-Exhibition Co., Ltd. Member Terms of Use” and related laws and commercial practices.

Article 3 (Effect and Change of Terms and Conditions)

• ①
  • The contents of these terms and conditions take effect by notifying them on the site and service screens operated by the company or by notifying the members through e-mail, etc.
• ②
  • These Terms and Conditions may be amended from time to time. If the company intends to amend these terms and conditions, the company will notify on the site the fact that the terms and conditions will be amended and the contents of the amendment 7 days prior to the date on which the amended terms and conditions are to be applied (the "effective date"). However, in the case of amendments to the terms and conditions that are unfavorable to the member or important, the members are individually notified by e-mail notification for a certain period of time in addition to the notice.
• ③
  • In the event that the company notifies the member of the fact that these terms and conditions have been amended and the revised contents by way of e-mail notification, the company notifies the most recent e-mail address provided by the member to the company, we are not responsible for any damage caused by the member not changing the information to the latest.
• ④
  • If a member does not agree to the changed terms and conditions, he/she may stop using the paid service and terminate the use contract. At this time, if it is objectively recognized that the changed terms and conditions are unfair to the member in accordance with related laws and commercial practices, the member may request a refund for the paid service being used.
• ⑤
  • If the company notifies or announces the revised terms and conditions in accordance with Article 3, Paragraph 2, if the member does not expressly express his/her intention to reject the terms and conditions by the date of application, it is deemed to have agreed to the revised terms and conditions.
• ⑥
  • Matters not specified in these Terms and Conditions are subject to the Telecommunications Basic Act, the Telecommunications Business Act, the Promotion of Information and Communications Network Utilization, etc. and other relevant laws.
• ⑦
  • By agreeing to these terms and conditions, you agree to regularly visit the site operated by the company to check the changes to the terms and conditions. The company is not responsible for any damage to members or users caused by not knowing the information about the changed terms and conditions.

Article 4 (Establishment of Paid Service Use Agreement)

• ①
  • The paid service use contract is established when the user explicitly agrees to these terms and conditions within the site or service operated by the company.

Article 5 (Purchase of Paid Services)

• ①
  • You can purchase paid services through the payment methods provided by the company, such as credit card, paypal, wechat etc. However, if there is a separate business operator operating each payment method, the member must follow the procedure presented by the payment method operator in order to use the payment method.
• ②
  • The company may request necessary procedures in accordance with relevant laws, such as real name verification, for members who wish to purchase paid services.

Article 6 (Approval and Restriction on Purchase of Paid Services)

• ①
  • In principle, the company approves paid service cases for which a reasonable fee has been paid. However, the company may not approve the member's purchase of paid services that fall under each of the following subparagraphs, or may revoke the approval later.
    • In case of stealing another person's ID and password
    • In case of stealing another person's name or personal information
    • In case the purchase price is paid by stealing another person's payment method or payment information without permission
    • In case of omission or misspelled of essential information
    • If you use the service in a way that violates the company's terms of use for paid services
    • In case of an act that violates other laws
• ②
  • The company may request necessary procedures in accordance with relevant laws, such as real name verification, for members who wish to purchase paid services.

Article 7 (Use of Paid Services)

• ①
  • You can check the payment and usage details of the member's paid service on the site operated by the company or a separate webpage within the service.
• ②
  • The price of paid services follows the company's internal policy and may change from time to time.

Article 8 (Refund of Paid Service)

• ①
  • You can check the payment and usage details of the member's paid service on the site operated by the company or a separate webpage within the service.
• ②
  • The price of paid services follows the company's internal policy and may change from time to time.
• ③
  • Except in Article 9 (1), in principle, paid services purchased in advance are not subject to refund.

Article 9 (Fault Charges)

• ①
  • In the event of an overpayment due to reasons attributable to the company, the company will refund the full amount of the overpayment in the same way as the payment method, regardless of contract costs or fees. However, if refund is not possible in the same way, we will notify you in advance.
• ②
  • In the event of an overpayment due to a cause attributable to the member, the company will refund the full amount of the overpayment in the same way as the payment method used by the member. However, the member must bear the cost of refunding the overdue amount.
• ③
  • The company bears the responsibility of proving that the use fee has been properly charged if the member refuses to refund the overpayment claimed by the member

Article 10 (Protection of Personal Information)

• ①
  • The company uses the information related to the member's payment only for the purpose of providing the paid service under these terms and conditions, and cannot disclose or distribute it to a third party without the member's prior consent. However, this is not the case in the case of a request from a related institution for investigation purposes, etc. according to the relevant laws and regulations, or in the case of a legitimate procedure such as a request from the Korea Communications Standards Commission.
• ②
  • If necessary, the company may use the member's information related to payment or provide it to a third party with the member's consent. In this case, the member's consent is individually obtained for the purpose of use of the personal information, the person to whom it is provided, the items of personal information to be provided, the purpose of provision, and the time of provision.
• ③
  • Other personal information protection-related matters are subject to the company's “Personal Information Collection/Use Policy”.

Article 11 (Obligations of the company)

• ①
  • The company strives to provide continuous and stable paid services as stipulated in these terms and conditions.
• ②
  • If the company deems that the complaints raised by the members in relation to the paid service are justified, the company will try to solve the problems promptly, and if it is difficult to handle them promptly, the reason and the processing schedule will be notified to the members.

Article 12 (Rights and Obligations of Members)

• ①
  • When using the paid service provided by the company, the member must comply with these terms and conditions and related laws, and must not do anything that damages the company's reputation or interferes with the operation of the paid service or other duties.
• ②
  • Members must not steal or use other people's personal information or payment information illegally.
• ③
  • Members shall not engage in business activities or provide services to others using the paid services provided by the company, except in cases where the company has agreed in advance.
• ④
  • Members must not engage in acts that go against public morals and other social order in the process of using paid services.
• ⑤
  • Members must not use the information obtained by using the paid service for any purpose other than the use of the service without the prior consent of the company.
• ⑥
  • The member's personal information and payment information should be managed by the member himself and should not be used by anyone other than the member himself/herself. Members are responsible for the consequences of using paid services by allowing others to use their personal information.

Article 13 (Provision and Suspension of Paid Service)

• ①
  • The company may suspend the provision of all or part of the paid service in the event of any of the following reasons. In this case, the company notifies the member in advance of the possible reasons for the suspension and the period of suspension.
    • In case the company urgently inspects, expands, replaces, or repairs or constructs facilities in order to provide stable and continuous paid services
    • When the company deems it necessary to introduce a new paid service or to replace or expand a system related to a paid service
    • When it is impossible to provide normal paid services due to system or other service equipment failure, network failure, or congestion in the use of paid services
    • When the key telecommunications business operator stipulated in the Telecommunications Business Act suspends the telecommunications service
    • In case of force majeure beyond the control of the company, such as natural disasters, national emergencies, power outages, etc.
• ②
  • The company may temporarily suspend the provision of all or part of the paid service without notice in case of unavoidable circumstances under Article 14 (1). In this case, the reason and suspension period will be notified to the member without delay.

Article 14 (Compensation for Damages)

• ①
  • In case of damage to the member due to reasons attributable to the company in relation to the company's paid service, the company must compensate the member for the damage.
• ②
  • In the event that a member violates the obligations under these Terms and Conditions and related laws and regulations when using the paid service, the member must compensate the company for the damage.

Article 15 (Exemption clause)

• ①
  • The company shall not be held responsible for any damage caused to users or third parties due to any of the following reasons.
    • In the event that the service cannot be provided due to natural disasters or equivalent force majeure
    • When a member neglects to manage personal information such as his or her ID or password and neglects the illegal use of others
    • If a member causes damage to a third party by stealing personal information such as ID, password, mobile phone number, account number, and credit card number of a third party
    • In case of failure of communication service, etc. that is not attributable to company
• ②
  • The company is not responsible for loss of revenue expected by users using paid services or for damages caused by data obtained through the service unless the company is intentionally or negligent.
• ③
  • The company is not obligated to intervene in disputes between users or between users and third parties related to paid services, and is not responsible for compensating for damages caused by this unless there is a reason attributable to the company.

Article 16 (Settlement of Disputes)

• ①
  • If a dispute arises between the company and the user in relation to the use of paid services, the dispute shall be resolved by mutual agreement in accordance with these Terms and Conditions, related laws and commercial practices.
• ②
  • If a lawsuit is filed because the dispute under Article 16 Paragraph 1 has not been amicably resolved, the court stipulated by the relevant laws and regulations shall be the competent court.